The CompTIA A+ course offered via CareerAcademy, prepares students for both of the CompTIA A+ certification exams as well as prepares them for a career as a HelpDesk IT Support technician. On average a HelpDesk IT Support technician makes between $41,000 to $58,000 annually. During the program students will get a full understanding of what it takes to become a HelpDesk IT Support technician learning both theory and technical skills needed for the position. Students will learn about computers, operating systems, mobile devices, multimedia, laptops, printers, preventative maintenance, security fundamentals, networking and more. The core program covers the following industry certification CompTIA A+.

What You will Learn

Course Format

Course Duration

Course Content

Topic A: Personal Computer Concepts

Topic B: Becoming an IT Professional

Topic C: Certification Basics

Topic A: Motherboards

Topic B: Firmware

Topic C: Power Supplies

Topic D: Central Processing Unit (CPU)

Topic E: Memory

Topic F: Storage

Topic A: Printer Types

Topic B: Installing Printers

Topic C: Troubleshooting Printing and Scanning

Topic A: Mobile Devices Overview

Topic B: Mobile Device Components

Topic C: Replacing Laptop Components

Topic D: Smartphones and Tablets

Topic E: Ports and Connectors

Topic F: Network Connectivity and Application Support

Topic A: Networking Fundamentals

Topic B: Network Devices

Topic C: Cables and Connectors

Topic D: TCP/IP Fundamentals

Topic E: Wireless Networks

Topic A: Troubleshooting Models

Topic B: Troubleshooting Physical Issues

Topic C: Troubleshooting Network Issues

Topic D: Troubleshooting Mobile Devices

Topic E: Troubleshooting Printer Issues

Topic A: Understanding Virtualization

Topic B: Basic Cloud Concepts

Topic A: Operating Systems Overview

Topic B: Operating System Functions

Topic C: Basic Navigation and Management

Topic A: Pre-Installation Tasks

Topic B: Clean Installations

Topic C: Performing Upgrades

Topic A: Introduction to Windows 10

Topic B: Using Control Panel and Settings

Topic C: Using Graphical Administrative Tools

Topic D: Using Command Line Administrative Tools

Topic E: Configuring Networking

Topic F: Operating System Security

Topic A: Mac and Linux Overview

Topic B: OS Features and Tools

Topic C: Best Practices using Alternative Operating Systems

Topic D: Basic Command Line Administration in Linux

Topic A: Understanding Threats to Security

Topic B: Understanding Common Prevention Methods

Topic C: Securing Workstations

Topic D: Securing Mobile Devices

Topic E: Data Destruction and Disposal Methods

Topic F: Security for SOHO and Wireless Networks

Topic D: Basic Command Line Administration in Linux

Topic A: Troubleshooting Operating Systems

Topic B: Troubleshooting Mobile Devices

Topic C: Troubleshooting Security Issues

Topic A: Change Management and Documentation

Topic B: Disaster Recovery and Prevention

Topic C: Common Safety Procedures

Topic D: Privacy and Licensing

Career & Certification

CompTIA A+ Certification

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

  • Help Desk Tech
  • Field Service Technician
  • Desktop Support Specialist
  • Help Desk Technician
  • Associate Network Engineer
  • System Support Technician
  • Junior Systems Administrator

According to bls.gov, there are over 875,700 jobs you are eligible to apply for as a Help Desk IT Support Technician each year. The employment of Help Desk IT Support Technicians is projected to grow 6 percent from 2021 to 2031, as fast as average for all occupations.

On average an HelpDesk IT Support technician makes between $49,770 to $62,760 annually, according to bls.gov. This could be your potential future income!

 

What to Expect from a Career Academy Course

On-Demand Lectures

Online On-Demand lectures by top instructors who are industry subject matter experts. Learn from your computer, tablet as well as mobile devices.

Academic Coaching

You will be assigned an academic coach to guide you through the coursework when you enroll. Your academic coach is available via Zoom live, Text and Emails during both weekdays and weekends.

Instructor Support

Meeting with our instructors and subject matter experts one on one during both weekdays and weekends via flex schedules of live Zoom mentoring sessions.

Total Flexibility

Flexible online coaching and live mentoring combined with on-demand training gives you ultimate control of your learning experience.

Simulation Software

Our simulation software is used by students to develop practical skills and knowledge relative to program they are taking.

Certification Preparation

Our award-winning test prep engine provides you with the most relevant test questions to fully prepare you for the cert exam

Total Flexibility

Flexible online coaching and live mentoring combined with on-demand training gives you ultimate control of your learning experience.

Hands-on Labs

Reinforce your knowledge by accessing REAL equipment online with no restrictions and full administrator privileges, live in real time.

Certification Preparation

Our award-winning test prep engine provides you with the most relevant test questions to fully prepare you for the cert exam

Total Flexibility

Flexible online coaching and live mentoring combined with on-demand training gives you ultimate control of your learning experience.

Earn Contact Hours/PDUs

With our Programs and Courses you have the ability to earn Contact Hours or PDU’s that are applicable to your industry.

Certification Preparation

Our award-winning test prep engine provides you with the most relevant test questions to fully prepare you for the cert exam

Total Flexibility

Flexible online coaching and live mentoring combined with on-demand training gives you ultimate control of your learning experience.

12 Month Access

You will have up to 12 month access to your course to help you further prepare for your certification after completion.

Certification Preparation

Our award-winning test prep engine provides you with the most relevant test questions to fully prepare you for the cert exam

Accelerate Your Career With Online Managed Learning

From the moment you reach out to Career Academy, our education consultants will work with you to find scholarship opportunities and the best funding options available.

Live Virtual Classroom

Enjoy a learning environment that allows for live interaction as you are progressing through your training and hands-on labs.

Total Flexibility

Flexible live online class schedule combined with on-demand training gives you ultimate control of your learning experience.

Elite Online Instructors

Our live instructors guide you through the training and assist you with your hands-on labs during the virtual classroom sessions.

Enlist in Your Career Success Today!

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